How do I place an order?
Browse our collection, select your preferred piece and available options, then add it to your bag. Proceed to checkout and complete your order details and payment.
How can I choose the right size?
Please refer to the size guide provided on the product page before placing your order. If you are unsure about your size, contact us before completing your purchase and our team will be happy to assist.
Are the colours exactly as shown online?
We make every effort to photograph our pieces as accurately as possible. However, colours may appear slightly different depending on lighting, photography and individual screen settings.
Can I change or cancel my order?
Once an order has been confirmed and processing has begun, it cannot be cancelled or modified. If you need assistance with an order, please contact us as soon as possible.
Can I return or exchange my order?
All sales are final and returns or exchanges are not accepted. Please review our Exchange & Refund Policy for further information.
What if I receive the wrong item?
Please contact us within 24 hours of receiving your order and provide your order number and clear photographs of the item received. Our team will review the issue and assist you accordingly.
What if my item has a defect?
Please contact us within 24 hours of receiving your order with clear photographs showing the issue. Each case will be reviewed individually.
How long does delivery take?
Ready-to-ship orders within Bahrain generally take 1–2 business days. Made-to-order or tailored pieces require 7–10 business days for preparation before dispatch. For international deliveries, please refer to our Shipping & Delivery Policy.
Do you ship internationally?
Yes. We offer shipping within the GCC and to international destinations.
Are customs fees included in the shipping cost?
Any customs duties, taxes or additional charges imposed by the destination country, where applicable, are the responsibility of the customer.
How can I contact you?
You can contact us through WhatsApp, Instagram or email using the contact details provided on our website.